Shipping policy
Welcome to LiebchenPet! We are dedicated to ensuring that your pet supplies are delivered to you as quickly and safely as possible. Below you will find detailed information about our shipping policies.
Shipping Methods and Costs
We offer several shipping options to accommodate your needs. Costs and delivery times vary depending on the method chosen and your location:
- Standard Shipping: 3-7 business days - Free on orders over $50. $5.99 on orders below $50.
- Expedited Shipping: 2-3 business days - $10.99.
- Overnight Shipping: 1 business day - $19.99.
Order Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Destinations
We currently ship to the contiguous United States. Unfortunately, we do not offer international shipping at this time.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.
Shipping Delays
While we strive to deliver your order within the estimated timeframe, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times. We appreciate your understanding in such situations.
Returns and Exchanges
If you are not satisfied with your purchase, please visit our Returns & Exchanges Policy for detailed information on how to return or exchange items.